Refund policy

Return & Exchange Policy

At SnugNest, customer satisfaction is important to us.

Exchanges

We accept exchanges only in the following cases:

• Incorrect size received
• Wrong product delivered
• Damaged or defective product

Exchange requests must be made within 48 hours of delivery.

Products must be:

• Unused
• Unwashed
• In original condition
• With original tags and packaging intact

Returns

We currently do not offer returns for change of mind, color preference, or style preference.

Returns will only be accepted if:

• You receive a damaged product.
• You receive an incorrect item.

Non-Returnable Items

For hygiene reasons, worn, washed, used, or altered nightwear cannot be returned or exchanged.

Exchange Process

Please contact us at:

Email: snugnestenquiries@gmail.com

or

WhatsApp: +91-9711282855

along with:

• Order Number
• Photos of the product
• Reason for exchange

Once approved, our team will guide you through the process.